1. Introduction to Our Warranty Policy
At Lilora, we are committed to providing high-quality, luxurious bedding products. Our warranty policy ensures your satisfaction and confidence in our products’ durability and craftsmanship.

2. Coverage Overview
Our warranty covers manufacturing defects, fabric flaws, and workmanship issues for a specified period from the date of purchase.

3. Warranty Duration
All Lilora bedding products, including the Luxurious Brown and Gold Bedspread and Elegant Floral Bedspread with Matching Pillows, come with a warranty period of 12 months from the date of purchase.

4. Eligible Products
Warranty coverage applies exclusively to products purchased directly from Lilora Store or authorized retailers. Custom or special orders may have different terms.

5. What Is Covered?
The warranty covers issues such as fabric tears, color fading due to manufacturing defects, and stitching failures that are not caused by misuse or accidents.

6. What Is Not Covered?
Damage caused by misuse, washing with harsh chemicals, accidental tears, stains, normal wear and tear, or improper maintenance is not covered under this warranty.

7. How to Claim a Warranty?
To initiate a warranty claim, contact us at support@lilora.store or call +1 345 472 8329 with your proof of purchase and detailed description of the issue.

8. Inspection and Evaluation
Once your claim is received, our team will review and, if necessary, inspect the product to verify the defect or issue reported.

9. Resolution Process
If the warranty claim is approved, Lilora will either repair the product, replace it, or offer a refund, depending on the situation and availability.

10. Shipping for Repairs or Replacements
Customers are responsible for shipping costs associated with returning products for warranty evaluation. Lilora will cover return shipping if the warranty claim is approved.

11. Exclusions and Limitations
Our warranty does not cover damages resulting from misuse, improper cleaning, or accidents. It also does not extend to normal fading or pilling over time.

12. How to Maintain Your Products
Proper care and maintenance, including gentle washing and avoiding harsh chemicals, are essential to keep your Lilora products in optimal condition and ensure warranty validity.

13. Customer Support During the Warranty Process
Our support team is available at support@lilora.store or +1 345 472 8329 to assist you through every step of the warranty process.

14. Important Contact Details
For warranty claims or questions, reach us at:
Email: support@lilora.store
Phone: +1 345 472 8329
Address: 105 Cory Lee Circle, Bristol TN 37620

15. Commitment to Customer Satisfaction
At Lilora, customer satisfaction is our priority. We strive to resolve warranty claims promptly and fairly to ensure you enjoy the luxurious comfort of our products for years to come.

If you have any further questions about our warranty policy or need assistance, please contact us directly at support@lilora.store or call +1 345 472 8329. Thank you for choosing Lilora!